FAQ
MD Aroma Help Center
Find quick answers to your questions about MD Aroma fragrances, orders, shipping, payments, returns, and product care. Our FAQ page is here to make your shopping experience
Our Frequently Asked Questions section is designed to provide clear and helpful information about MD Aroma’s products, orders, shipping, returns, and customer services.
Explore detailed guidance on fragrance selection, delivery timelines, payment methods, product authenticity, and care instructions to ensure a seamless luxury shopping experience.
For additional assistance beyond our FAQ, our dedicated customer support team is always available to provide personalized help and premium service.
Perfume Care Guide
Apply perfume to moisturized skin and pulse points such as your wrists, neck, and behind your ears. Avoid rubbing the fragrance after spraying.
Yes. Excessive heat, direct sunlight, and freezing temperatures can alter the fragrance's composition and reduce its performance.
Yes, but spray from a short distance and test on an inconspicuous area first, as some fabrics may stain or retain fragrance differently.
Shipping & Delivery
Orders are typically delivered within 3–7 business days, depending on your location. Delivery times may vary during holidays or peak seasons.
Yes, we offer free shipping on eligible orders. The minimum order value for free shipping will be displayed during checkout.
Once your order is shipped, you'll receive a tracking number via email or SMS, allowing you to monitor your shipment in real time.
Custom Perfume Orders
Yes, we offer custom perfume services, allowing you to create a fragrance tailored to your personal preferences, special occasions, or brand requirements.
Simply contact our team with your fragrance preferences, desired quantity, and any special requirements. We'll guide you through the customization process.
Yes, we offer customization options for bottles, labels, packaging, and gift boxes, subject to availability and minimum order requirements.